Privacy Policy
Last updated: July 2026
GoWeekender ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
If you do not agree with these terms, please do not use the App. For questions, contact us at hello@goweekender.in
Quick Summary (TL;DR)
DPDP Act 2023 Compliant
This policy complies with India's Digital Personal Data Protection Act, 2023. You have the right to access, correct, delete your data, and withdraw consent at any time.
We collect information to provide you with a seamless, personalized, and secure group travel experience.
1.1 Personal Information
When you register or interact with our App, we may collect:
- •Account Information: Name, email address, phone number, date of birth, gender, and profile picture
- •Identity Verification (KYC): Government-issued ID documents and details you submit for verification — your Aadhaar and/or PAN number, date of birth, the name on the document, and photos/images of the ID — used to confirm your identity for safety and regulatory (KYC) purposes. See Section 1.4 for exactly how this sensitive data is handled, stored, and deleted.
- •Travel Preferences: Adventure style, budget preferences, pace, interests, and "Vibe Check" responses
- •User-Generated Content: Travel stories ("tales"), photos and videos, comments, reviews, your profile bio, and any safety reports you submit about other users
- •Payment Information: Card, UPI, and billing details you enter to pay for bookings, captured securely by our payment gateway (Razorpay). We keep your booking and transaction records but do not store full card numbers on our own servers.
- •Communication Data: Messages you send through direct messages, tribe (group) chats, escape/trip coordination chats, and support interactions
1.2 Automatically Collected Information
- •Device & Push Identifiers: Device type, operating system, mobile network info, a device identifier, and a push-notification token so we can deliver trip and message notifications
- •Account Identifier: A unique account (user) ID that links your activity within the App to your account
- •Usage Data: Pages viewed, features used, trip searches, and interaction patterns
- •Location Data: Your location (with permission) to show and match you with nearby travelers in Vibe Check. The App reads your approximate GPS on-device and reduces it to a coarse ~1 km area (a geohash) plus your city/region before it is transmitted — we never store your exact GPS coordinates. You can turn off location access or use Ghost Mode to stop sharing your area.
- •Diagnostics Data: Crash reports, performance/error logs, and product-interaction events collected through our diagnostics provider (Sentry) to keep the App stable. These are linked only to your account ID, session replays are masked, and we do not use this data to track you across other apps or services.
- •Log Data: IP address, browser type, access times, and referring URLs
1.3 Third-Party Information
- •Social Media: Public profile information from Google, Facebook if you sign up via social login
- •Travel Hosts: Booking confirmations and trip updates from travel package hosts
- •Verification Partners: Identity verification results from trusted service providers
1.4 Identity Verification (KYC) — Sensitive Data
To keep our community safe and to meet "Know Your Customer" (KYC) requirements, some features require you to verify your identity. This is the most sensitive category of data we handle, so we treat it with extra care:
- •What we collect: Your Aadhaar and/or PAN number, date of birth, the name on the document, and photos/images of the government ID you upload.
- •Why we collect it: Solely to confirm that you are a real, unique person — for the safety of other travelers and to meet applicable identity-verification obligations. It is never used for advertising or profiling.
- •Who verifies it: ID details are checked through a licensed third-party identity-verification partner (Sandbox.co.in). We do not sell or share this data or use it for any unrelated purpose.
- •How it is protected: ID documents are transmitted over encrypted (TLS) connections and stored in a private, restricted-access storage bucket that is not publicly readable.
- •How long we keep it: We retain verification data only for as long as your account is active or as required to meet legal and regulatory obligations.
- •Deletion: When you delete your account, your uploaded ID documents and associated verification records are deleted. You can also contact us to request their removal (see Sections 5 and 9).
2.1 Provide & Improve Services
- •Create and manage your account
- •Match you with compatible travel companions using Smart Matching
- •Facilitate tribe formation and group coordination
- •Process bookings, payments, and split costs
- •Enable real-time group chat and communication
2.2 Safety & Security
- •Verify user identities and conduct background checks
- •Detect and prevent fraud, abuse, and unauthorized access
- •Enforce Terms of Service and community guidelines
2.3 Communication
- •Send booking confirmations and trip updates via SMS, email, WhatsApp, or push notifications
- •Notify you of tribe activity and member requests
- •Provide customer support and respond to inquiries
2.4 Personalization & Marketing
- •Customize your App experience based on travel preferences
- •Send promotional offers and recommendations (with consent)
- •Celebrate special occasions with personalized offers
By participating in trips or events organized through GoWeekender:
3.1 Usage Rights
- •Social Media & Marketing: Content may be shared on our official social media pages and promotional materials
- •Platform Content: Visual content may be used on our App, website, blogs, or marketing campaigns
- •Community Engagement: Photos may be used to enhance tribe engagement and attract future travelers
3.2 Consent & Opt-Out
- •By participating in trips, you acknowledge and consent to such usage
- •To opt out, notify us in writing before the event or request removal
- •You can manage photo sharing preferences in your App settings
We do not sell or rent your personal information, and we do not track you across other apps or websites for advertising — the App contains no advertising, IDFA, or cross-app tracking SDKs. We may share your information only in these circumstances:
4.1 With Your Consent
- •When you join a tribe, certain profile information is shared with tribe members
- •When you book a travel package, relevant details are shared with the host
4.2 Service Providers
We work with a small set of trusted third-party vendors who process data on our behalf, under contract, only to provide these services:
- •Payments: Razorpay — to securely process card, UPI, and other payments for bookings
- •Identity verification: Sandbox.co.in — to verify your government ID (Aadhaar/PAN) for KYC
- •Cloud hosting & storage: Supabase — our backend database, authentication, and file-storage provider
- •Diagnostics & performance monitoring: Sentry — to capture crash reports, errors, and performance data so we can keep the App stable
- •WhatsApp notifications: AISensy — a WhatsApp Business messaging provider. We share your phone number with AISensy solely so it can deliver booking confirmations, trip updates, and account notifications to you over WhatsApp. It is not used for advertising or shared for any other purpose.
- •Notifications & OTP delivery: Our SMS provider (for phone OTP verification), plus email and push-notification delivery services
4.3 Legal Requirements
- •To comply with applicable laws and regulations
- •To respond to lawful requests from government authorities
- •To protect our rights, privacy, safety, or property
- •To investigate fraud or security incidents
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified of any such changes.
We retain your personal information:
- •For as long as your account is active
- •As necessary to provide services and fulfill legal obligations
- •To resolve disputes and enforce agreements
- •For a reasonable period after account deletion for backup and compliance
- •Identity-verification (KYC) documents — Aadhaar/PAN images and details — are kept only while needed for verification and legal compliance, and are deleted when you delete your account
You may request deletion of your data at any time (see Section 9). Deleting your account also deletes your uploaded identity (KYC) documents.
We implement robust security measures to protect your information:
- •Encryption: Data transmitted through our App is encrypted using SSL/TLS protocols
- •Secure Storage: Personal data is stored on secure servers with restricted access
- •Identity Document Security: Government ID (KYC) documents are stored in a private, restricted-access bucket that is not publicly accessible, and verification is handled by a licensed verification partner
- •Payment Security: Payment information is processed through PCI-DSS compliant processors (Razorpay); we do not store full card numbers on our servers
- •Access Controls: Only authorized personnel can access personal information
- •Regular Audits: We conduct security assessments and vulnerability testing
No method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
The GoWeekender App may request access to:
| Permission | Purpose |
|---|---|
| Location | Connect with nearby travelers (Vibe Check) and location-based recommendations |
| Camera | Capture profile photos, travel memories, and identity-verification (KYC) documents |
| Photos/Media | Upload and share travel photos and videos, and submit identity documents |
| Notifications | Receive trip updates, messages, and booking confirmations |
The App only requests the permissions listed above, and only when a feature needs them. It does not access your contacts, microphone, or calendar. You can manage these permissions through your device settings at any time.
Our App may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
9.1 Access & Correction
- •View and edit your profile information within the App
- •Request a copy of your personal data by contacting us
9.2 Consent Withdrawal
- •Opt out of marketing communications at any time
- •Revoke app permissions through your device settings
- •Withdraw consent for data processing by contacting us
9.3 Data Deletion
- •Request deletion of your account and associated data
- •Contact hello@goweekender.in for data removal requests
9.4 Data Portability
- •Request your data in a portable format
9.5 Grievance Redressal
- •Contact our Grievance Officer for complaints
- •File a complaint with the Data Protection Board of India
To exercise any of these rights, email hello@goweekender.in
GoWeekender is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we discover that we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.
GoWeekender primarily operates in India. By using our services, international users consent to the transfer and processing of their data in accordance with Indian data protection laws. We comply with applicable international data protection regulations where required.
12.1 Indian Laws
This Privacy Policy is governed by:
- •Information Technology Act, 2000 and its amendments
- •IT (Reasonable Security Practices) Rules, 2011
- •IT (Intermediaries Guidelines) Rules, 2011
- •Digital Personal Data Protection Act, 2023
12.2 GDPR Compliance (For EU Users)
If you are in the European Economic Area, you have additional rights:
- •Right of Access: Request information about data processing
- •Right to Rectification: Correct inaccurate data
- •Right to Erasure: Request deletion of your data
- •Right to Restrict Processing: Limit how we use your data
- •Right to Data Portability: Receive your data in a portable format
We may update this Privacy Policy from time to time. Changes will be posted in the App with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
For questions, concerns, or requests regarding this Privacy Policy:
Email: hello@goweekender.in
Website: www.goweekender.in
Address: New Delhi, India
For DPDP-related grievances, contact our designated Grievance Officer at the email above.
Related Policies
By using GoWeekender, you acknowledge that you have read, understood, and agree to this Privacy Policy.