Privacy Policy
Last updated: December 2024
GoWeekender ("we," "us," "our," or the "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
If you do not agree with these terms, please do not use the App. For questions, contact us at hello@goweekender.in
Quick Summary (TL;DR)
DPDP Act 2023 Compliant
This policy complies with India's Digital Personal Data Protection Act, 2023. You have the right to access, correct, delete your data, and withdraw consent at any time.
We collect information to provide you with a seamless, personalized, and secure group travel experience.
1.1 Personal Information
When you register or interact with our App, we may collect:
- •Account Information: Name, email address, phone number, date of birth, gender, and profile picture
- •Identity Verification: Government-issued ID details for verification and safety purposes
- •Travel Preferences: Adventure style, budget preferences, pace, interests, and "Vibe Check" responses
- •Payment Information: Payment card details, billing address, and transaction history (via secure processors)
- •Communication Data: Messages through group chats, tribe communications, and support interactions
1.2 Automatically Collected Information
- •Device Information: Device type, OS, unique identifiers, and mobile network info
- •Usage Data: Pages viewed, features used, trip searches, and interaction patterns
- •Location Data: Precise or approximate location (with permission) for nearby travelers
- •Log Data: IP address, browser type, access times, and referring URLs
1.3 Third-Party Information
- •Social Media: Public profile information from Google, Facebook if you sign up via social login
- •Travel Hosts: Booking confirmations and trip updates from travel package hosts
- •Verification Partners: Identity verification results from trusted service providers
2.1 Provide & Improve Services
- •Create and manage your account
- •Match you with compatible travel companions using Smart Matching
- •Facilitate tribe formation and group coordination
- •Process bookings, payments, and split costs
- •Enable real-time group chat and communication
2.2 Safety & Security
- •Verify user identities and conduct background checks
- •Detect and prevent fraud, abuse, and unauthorized access
- •Enforce Terms of Service and community guidelines
2.3 Communication
- •Send booking confirmations and trip updates via SMS, email, WhatsApp, or push notifications
- •Notify you of tribe activity and member requests
- •Provide customer support and respond to inquiries
2.4 Personalization & Marketing
- •Customize your App experience based on travel preferences
- •Send promotional offers and recommendations (with consent)
- •Celebrate special occasions with personalized offers
By participating in trips or events organized through GoWeekender:
3.1 Usage Rights
- •Social Media & Marketing: Content may be shared on our official social media pages and promotional materials
- •Platform Content: Visual content may be used on our App, website, blogs, or marketing campaigns
- •Community Engagement: Photos may be used to enhance tribe engagement and attract future travelers
3.2 Consent & Opt-Out
- •By participating in trips, you acknowledge and consent to such usage
- •To opt out, notify us in writing before the event or request removal
- •You can manage photo sharing preferences in your App settings
We do not sell or rent your personal information. We may share your information in these circumstances:
4.1 With Your Consent
- •When you join a tribe, certain profile information is shared with tribe members
- •When you book a travel package, relevant details are shared with the host
4.2 Service Providers
We work with trusted third-party vendors for:
- •Payment processing and financial transactions
- •Identity verification and background checks
- •Cloud hosting and data storage
- •Analytics and performance monitoring
- •SMS, email, and push notification delivery
4.3 Legal Requirements
- •To comply with applicable laws and regulations
- •To respond to lawful requests from government authorities
- •To protect our rights, privacy, safety, or property
- •To investigate fraud or security incidents
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, user information may be transferred. You will be notified of any such changes.
We retain your personal information:
- •For as long as your account is active
- •As necessary to provide services and fulfill legal obligations
- •To resolve disputes and enforce agreements
- •For a reasonable period after account deletion for backup and compliance
You may request deletion of your data at any time (see Section 9).
We implement robust security measures to protect your information:
- •Encryption: Data transmitted through our App is encrypted using SSL/TLS protocols
- •Secure Storage: Personal data is stored on secure servers with restricted access
- •Payment Security: Payment information is processed through PCI-DSS compliant processors
- •Access Controls: Only authorized personnel can access personal information
- •Regular Audits: We conduct security assessments and vulnerability testing
No method of transmission over the internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.
The GoWeekender App may request access to:
| Permission | Purpose |
|---|---|
| Location | Connect with nearby travelers and location-based recommendations |
| Camera | Capture profile photos and travel memories |
| Photos/Media | Upload and share travel photos in tribe galleries |
| Contacts | Invite friends to join GoWeekender |
| Notifications | Receive trip updates and booking confirmations |
| Microphone | Voice messages in group chats |
| Calendar | Sync trip dates with your calendar |
| SMS | OTP verification for account security |
You can manage these permissions through your device settings at any time.
Our App may contain links to third-party websites, services, or advertisements. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before sharing any personal information.
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
9.1 Access & Correction
- •View and edit your profile information within the App
- •Request a copy of your personal data by contacting us
9.2 Consent Withdrawal
- •Opt out of marketing communications at any time
- •Revoke app permissions through your device settings
- •Withdraw consent for data processing by contacting us
9.3 Data Deletion
- •Request deletion of your account and associated data
- •Contact hello@goweekender.in for data removal requests
9.4 Data Portability
- •Request your data in a portable format
9.5 Grievance Redressal
- •Contact our Grievance Officer for complaints
- •File a complaint with the Data Protection Board of India
To exercise any of these rights, email hello@goweekender.in
GoWeekender is intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we discover that we have collected data from a minor, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.
GoWeekender primarily operates in India. By using our services, international users consent to the transfer and processing of their data in accordance with Indian data protection laws. We comply with applicable international data protection regulations where required.
12.1 Indian Laws
This Privacy Policy is governed by:
- •Information Technology Act, 2000 and its amendments
- •IT (Reasonable Security Practices) Rules, 2011
- •IT (Intermediaries Guidelines) Rules, 2011
- •Digital Personal Data Protection Act, 2023
12.2 GDPR Compliance (For EU Users)
If you are in the European Economic Area, you have additional rights:
- •Right of Access: Request information about data processing
- •Right to Rectification: Correct inaccurate data
- •Right to Erasure: Request deletion of your data
- •Right to Restrict Processing: Limit how we use your data
- •Right to Data Portability: Receive your data in a portable format
We may update this Privacy Policy from time to time. Changes will be posted in the App with an updated "Last Updated" date. Continued use of the App after changes constitutes acceptance of the updated policy. We encourage you to review this policy periodically.
For questions, concerns, or requests regarding this Privacy Policy:
Email: hello@goweekender.in
Website: www.goweekender.in
Address: New Delhi, India
For DPDP-related grievances, contact our designated Grievance Officer at the email above.
Related Policies
By using GoWeekender, you acknowledge that you have read, understood, and agree to this Privacy Policy.